Shipping policy

Shipping Policy

Last Updated: 2 June,2026

Thank you for shopping with Chirpy Knots. We are committed to delivering your order safely and efficiently. Please review our shipping policy below.

Shipping Methods

We ship orders through trusted courier partners to ensure reliable delivery.

Available shipping methods may include:

  • Standard Shipping
  • Express Shipping (if available)
  • International Shipping (if applicable)

Shipping options available for your location will be displayed at checkout.

Order Processing Time

As many of our products are handmade and/or made-to-order, orders are processed within 2-5 days after payment confirmation.

Please note:

  • Processing time does not include shipping transit time.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During peak seasons, sales events, or unforeseen circumstances, processing times may be extended.

Delivery Timeframes

Estimated delivery times are as follows:

Domestic Shipping (India)

  • Standard Shipping: [X-X BUSINESS DAYS]
  • Express Shipping: [X-X BUSINESS DAYS]

International Shipping (If Applicable)

  • International orders typically arrive within [X-X BUSINESS DAYS] depending on the destination country and customs clearance procedures.

Please note that delivery timelines are estimates and cannot be guaranteed.

Shipping Costs

Shipping charges are calculated based on the delivery location, order value, and shipping method selected.

  • Standard Shipping: [SHIPPING COST]
  • Express Shipping: [SHIPPING COST]
  • International Shipping: [SHIPPING COST]

Any applicable shipping charges will be displayed at checkout before payment is completed.

Order Tracking

Once your order has been shipped, you will receive:

  • A shipping confirmation email or message.

  • A tracking number (where available).

  • Instructions on how to track your shipment.

Tracking information may take up to [X HOURS] to become active after dispatch.

Delivery Issues and Delays

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to:

  • Weather conditions

  • Public holidays

  • Courier service disruptions

  • Customs clearance procedures

  • Remote delivery locations

  • Incorrect or incomplete shipping information provided by the customer

Chirpy Knots is not responsible for delays caused by third-party courier services once the package has been dispatched.

If your package appears delayed, please contact us at pixelbirdie.design@gmail.com, and we will do our best to assist.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

We are not responsible for:

  • Delays caused by incorrect addresses.

  • Failed deliveries due to incomplete address information.

  • Additional shipping costs incurred due to address correction or re-shipment requests.

Lost or Damaged Packages

If you believe that the package has been lost during transit, please contact us at pixelbirdie.design@gmail.com within 24 hours of the expected delivery date.

For damaged items, customers may be required to provide:

  • Clear photographs of the package and product.

  • A complete unboxing video (Check our Return & Exchange Policy).

International Shipping (If Applicable)

For international orders:

  • Customers are responsible for any customs duties, import taxes, VAT, or other charges imposed by their country's customs authorities.

  • Delivery timelines may vary depending on customs processing.

  • We are not responsible for delays caused by customs inspections or clearance procedures.

Contact Us

For shipping-related questions, please contact:

Email: pixelbirdie.design@gmail.com

Business Name: Chirpy Knots

We appreciate your support and thank you for choosing our handmade products.